When you want to hire an auto mechanic, it pays to be thorough in selecting the best available professional.
It pays to be thorough in selecting the best available automotive professional. An amateur auto repair job can seriously damage your car. Look for a qualified automotive professional who can get the job done right. Here are some helpful tips.
Check their credentials and qualifications
Always ask your auto mechanic about his or her credentials and qualifications.
The most reputable automotive certification comes from the National Institute for Automotive Service Excellence (ASE). ASE only certifies technicians after they have passed a lengthy competency test covering multiple vehicle repairs. Check to see if your mechanic is ASE-certified.
In addition, many technicians obtain advanced certifications in specialty repairs, such as body repairs or diesel engines, specific vehicle brands. If you need a specialty repair, make sure your mechanic has that additional certification.
Additionally, auto mechanics should also have a few years of experience under their belt so you know they can handle a wide variety of repairs and problems.
Ask about insurance
Auto service shops should have three types of insurance:
General liability. This insurance will pay for damages if your car gets damaged while in the shop or if you get injured while on the property.
Business owner’s policy. Repair shops should also have a business owner’s insurance policy, which includes coverage of the shop’s business property and assets.
Worker’s compensation. The shop should carry worker’s compensation to cover any accidents that happen to workers on the job.
Look out for red flags
When vetting out auto repair shops, watch out for a few red flags.
First, check different review sites for other car owners’ experiences with the repair shop. A good auto mechanic will be busy and have plenty of satisfied customers to spread the word around. If you see bad reviews about the repair shop, be wary.
Once you’ve gathered a few options, visit the repair shop. A shop representative should be able to show you their certifications and proof of insurance without a problem. If not, go elsewhere.
The shop should be reasonably clean and tidy. Spilled grease and oil are only accidents waiting to happen. The mechanics should also treat you in a professional manner and explain the repairs they plan to make in detail before they begin.
Take recourse if a job goes badly
If your auto mechanic has made a faulty repair, you have recourse.
Each state has its own laws about the course of action you can take. If you’re having trouble finding resolution, you can take the case to small claims court to fight for your rights.
However, the burden of proof lies with you, and it can be very difficult to prove that the mechanic negligently caused the damages to your vehicle.
For more tips like these, read our car repair blog.
